Please read these Terms and Conditions carefully before using our website, zaaykaa.com, or ordering from us. By placing an order with Zaaykaa, you agree to be bound by these terms.
1. Our Service
Zaaykaa is a cloud kitchen that prepares and delivers fresh, quality meals. Our service is available only within our specified delivery areas in Kolkata. All orders are subject to availability.
2. Placing an Order
By placing an order, you confirm that the information you provide is accurate and complete.
An order is considered accepted once you receive a confirmation from us.
We reserve the right to refuse an order for any reason, such as being outside our delivery zone or due to item unavailability.
3. Pricing and Payment
All prices listed on our website are in Indian Rupees (INR) and are inclusive of applicable taxes.
A delivery fee may apply to your order. This will be clearly displayed before you complete your payment.
Payment must be made in full at the time of ordering through our available online payment methods.
4. Allergies and Dietary Information
We prepare food in a kitchen that handles ingredients like nuts, gluten, dairy, and soy. While we take precautions to prevent cross-contamination, we cannot guarantee that any dish is 100% free from allergens.
It is your responsibility to inform us of any allergies or dietary restrictions before placing your order. You can do this by adding a note to your order or by contacting us directly.
5. Intellectual Property
All content on zaaykaa.com, including our logo, menu text, images, and brand name, is the property of Zaaykaa and is protected by copyright laws. You may not use our content without our express written permission.
6. Limitation of Liability
Our liability is limited to the price of the meal you purchased. We are not responsible for any indirect or consequential losses. We strive for excellence, but we cannot be held liable for delays or failures caused by circumstances beyond our reasonable control (e.g., extreme weather, traffic gridlock).
7. Governing Law
These terms shall be governed by and construed in accordance with the laws of India, with exclusive jurisdiction in the courts of Kolkata, West Bengal.
8. Contact Us
For any questions regarding these terms, please contact us.
